My Everide guide l FAQ

My Everide guide l FAQ

My ad doesn't appear on the first page

 

The platform's algorithm selects items in the "New" category based on the most viewed products.

Your item is automatically listed in the Everide catalog in the category you selected when you created your ad. 

 


 

My ad is offline due to non-compliance

 

All ads are checked by our customer service. Your ad has been taken offline due to non-compliance.

An ad is considered to be non-compliant if:

  • Your item does not correspond to the platform's range of products (Ski/Snow, Climbing/Mountaineering, Hiking/Bivouac, Trail/Running)
  • Your ad does not include a picture of the product being sold (ads with only catalog pictures are not accepted)
  • Your item may involve a safety risk for its user.